Microsoft Retail Management System (Microsoft RMS) offers affordable, flexible and clear-cut solutions designed to integrate and adapt to your own retail needs. The retail environment thrives on exemplary service and a competitive edge, but also requires tight control over business processes. This is where Microsoft RMS comes into play, making the key elements work together to help you retain – and grow – your market share.

Manage Inventory More Efficiently

• Automate inventory management. Track inventory automatically across one store or multiple locations using any stock or sales method. Get insight into your inventory by finding out which items are the best and worst sellers. Use these classifications to assign new sales or price levels quickly for specific segments of your stock.

• Reduce inventory costs and out-of-stocks. Maintain tighter control over inventory with automatically generated purchase order suggestions and stock levels, and the ability to transfer inventory across stores. Track storage of offline inventory including non-sellable or broken items.

• Maintain multiple suppliers per item. Make sure you get the most for your money. Visibility into supplier histories makes it easy to select vendors who offer the best service and the lowest prices.

Streamline Point of Sale

• Get easy-to-understand point-of-sale screens. Gain quick access to complete product and customer information.

• Process transactions quickly. Point-of-sale screens allow your employees to process complex transactions efficiently. Cashiers can also reprint receipts or recall previous transactions from any point-of-sale register.

• Offer better customer service. With access to complete customer histories, it's easy to target preferences. Suggest cross-sells and up-sells, advertise other products at the point of sale, and use information to market other products more effectively.

Provide Superior Customer Service

• Personalize service and accommodate your customers. Quick access to product and customer information helps your cashiers offer better service. Track entire transaction histories, providing information on customers' previous purchases, payments, and accounts. Call up digital copies of receipts from past purchases and take partial payments with ease.

• Sell impulse items. With the multimedia NetDisplay, you can showcase products on a second monitor at your point of sale. NetDisplay is programmable and interactive—entering the customer's name can trigger personal greetings and reminders about items they buy on a regular basis.

• Keep your sales team message consistent. Help ensure your customers receive the same consistent product information and messaging from your sales staff.

Provide Superior Customer Service

Personalize service and accommodate your customers. Quick access to product and customer information helps your cashiers offer better service. Track entire transaction histories, providing information on customers' previous purchases, payments, and accounts. Call up digital copies of receipts from past purchases and take partial payments with ease.

Sell impulse items. With the multimedia NetDisplay, you can showcase products on a second monitor at your point of sale. NetDisplay is programmable and interactive—entering the customer's name can trigger personal greetings and reminders about items they buy on a regular basis.

Keep your sales team message consistent. Help ensure your customers receive the same consistent product information and messaging from your sales staff.

Click here to visit the Microsoft Retail Management System home page

Click here to read about Ecommerce solutions for RMS from Nitrosell